OVERACHIEVE MEMBER STORE

PLEASE REVIEW POLICIES BEFORE PURCHASE

Drop-In/Punchcard Members

  • Assessment Recommendation

    • A training assessment is recommended for all new athletes to ensure proper placement and programming.

  • Account Setup

    • Drop-ins or Punchcards are purchased online and maintained under the member’s account (or dependent account, where applicable). 

    • After purchase you will receive a set-up email for your account and will have access to the member app for booking, cancelations, and updates. 

  • Waiver Requirement

    • All members are required to sign a waiver prior to accessing training sessions.

  • Advance Booking / Check-ons

    • Members should book or check-in to sessions in advance through the online platform. Athletes can check-in at the gym before a session starts. 

    • As of the 2026 Winter season, 24 hour advance booking is not required, but this is subject to change due to class capacities.

  • No-Shows & Late Cancellations

    • Members and Drop-ins who do not show up for a booked session and do not cancel in advance will still be charged for that reservation.

  • Refunds

    • Charges already processed cannot be refunded once the billing date has passed.

Recurring Memberships 

  • Starting your Membership 

    • Assessment Recommendation: A training assessment is recommended for all new athletes to ensure proper placement and programming.

    • Account Setup: Memberships are purchased online and maintained under the member’s account (or dependent account, where applicable). 

  • Membership Policies

    • Billing & Recurrence: Memberships are billed automatically every 30 days on a recurring cycle.

    • Waiver Requirement: All members are required to sign a waiver prior to accessing training sessions.

    • Changes to Membership: Requests to upgrade, downgrade, pause, or cancel a membership must be submitted via email to jack@overachievesportsandspeed.com at least three (3) business days prior to the next billing date. This ensures changes can be processed before the upcoming payment.

    • Cancellations: Cancellation requests must be submitted via this form at least three (3) business days before your next billing cycle begins. Payments already processed are non-refundable.

    • Freezing Membership: Members may freeze (pause) their membership for approved reasons (e.g., injury). Requests to freeze must be communicated at least three (3) business days before the next billing date to avoid being charged for the upcoming cycle.

  • Membership Booking Policy

    • Book in Advance: Members should book or check-in to sessions in advance through the online platform. Athletes can check-in at the gym before a session starts. 

    • As of the 2026 Winter season, advance booking is not required.  

    • No-Shows & Late Cancellations: Members and Drop-ins who do not show up for a booked session and do not cancel in advance will still be charged for that reservation.

Membership Cancellation Procedure

  1. How to Cancel

  2. Effective Cancellation Date

    • Cancellation becomes effective at the end of your current billing period. You retain access through that cycle but will not be billed for future cycles.

  3. Refunds

    • Charges already processed cannot be refunded once the billing date has passed.

OVERACHIEVE POLICIES